Electronic Bankruptcy Noticing

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Email FAQ

Contents:

Why should I receive notices electronically?

There are lots of reasons to choose electronic bankruptcy noticing:

  • You will receive notices days faster than the current postal service delivery time. Notices are sent electronically the same day the court produces them.
  • EBN Email is free, and is easy to implement. Toll-free telephone support is also provided at 877-837-3424 to answer your questions.
  • Notices normally sent to all your branch locations are sent to the central place you designate to process bankruptcy cases.
  • Electronic notices are easy to forward to those who need to know.
  • Notices stored on your computer are easier to find when you need it, never lost or mistakenly thrown away, and easily backed up.

The rest of your office is going paperless, so why not bankruptcy notices? It's the organized, efficient, green thing to do.

Why do I have to sign a noticing agreement?

Bankruptcy Rule 9036, which authorizes electronic noticing, requires the recipient to request in writing electronic noticing services. The noticing agreement satisfies the rule and describes the electronic noticing process and roles of the parties so that there are no misunderstandings.

How are creditor names/addresses updated?

Contact information or name and address changes and additions are easily done with the Change of Account Information Form.

Is the file encrypted?

When you download the PDF file from the EBN web site, it is transmitted over an encrypted secure link.

What if I want a notice retransmitted?

The BNC will not retransmit notices. Just as with mailed notices, if you believe you did not receive a notice or if you accidentally deleted a notice, you should contact the court for a copy.

When are Evidence of Authority forms needed?

The Evidence of Authority Form for Related Names is required if you are subscribing for EBN service on behalf of a related company, such as a parent or subsidiary, or brand names. The Evidence of Authority Form for Related Names is also needed for a law firm that wants all notices for its attorneys to be sent to one email account, and the lawyers are listed individually in the clerk's office database. (See the next question and explanation below regarding law firms.) The Evidence of Authority Form for Authorized Agent is required if you are a third party service provider performing notice processing services on behalf of another company.

If a law firm is the noticing agreement subscriber, does the firm need to complete an Evidence of Authority Form for Related Names listing each attorney?

It depends on how the court maintains the lawyers names and addresses and the intent of the firm. If the firm wants all the notices for all of its attorneys sent to one email account, and the lawyers are listed individually in the clerk's office database, then an Evidence of Authority would be required to properly set up the account at the BNC.

What if an attorney leaves a firm and doesn't notify the court or BNC and is then added to a new firm's name and address list?

The BNC software matches the name AND address. If the name and address matches the court notice recipient list, it will be sent electronically to that recipient. When the BNC is setting up a new EBN noticing agreement, the software automatically checks to be sure no existing EBN recipients will match the new noticing agreement's names and addresses. If a name and address submitted matches an existing EBN recipient, the BNC will not process the agreement and will contact the customer to resolve the situation.

Where do I get more information?

Documentation here at EBN.uscourts.gov provides extensive information regarding EBN. If you require further assistance, please call the EBN help line; the number is listed near the top of every page on the site.